💡 Educational Resource • 10 min read

Common Types of Consumer Claims

Discover the most common types of settlements: data breaches, product defects, false advertising, and more

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Understanding the types of issues that commonly result in class action settlements can help you recognize when you might be entitled to compensation. From data breaches to product defects, companies across industries regularly settle lawsuits with affected consumers.

Data Breaches & Privacy Violations

Data breaches have become one of the most common sources of consumer settlements. When companies fail to protect personal information, they often face class action lawsuits from affected customers.

Equifax Data Breach

Up to $250 per person

Personal information of 147 million Americans exposed due to inadequate security measures.

Facebook/Meta Privacy

$400-800 per user

Unauthorized sharing of user data with third parties including Cambridge Analytica.

Yahoo Data Breaches

$116 million settlement

Multiple breaches affecting 3 billion user accounts over several years.

Red Flags to Watch For

  • Notification of a data breach affecting your accounts
  • Unusual activity on your credit report or financial accounts
  • Companies announcing "security incidents" or "unauthorized access"
  • Requirements to change passwords due to security concerns

Technology & Software Issues

Tech companies frequently face lawsuits over software problems, device defects, and misleading claims about product capabilities.

iPhone Battery Throttling

$50 per device

Apple slowed down older iPhones without disclosure, affecting device performance.

Samsung Galaxy Note 7

Full refunds + compensation

Defective batteries caused phones to overheat and catch fire.

Zoom Privacy Settlement

$30-50 per user

Misleading claims about end-to-end encryption and data sharing with Facebook.

Common Tech Settlement Issues

  • Performance Problems: Devices or software not working as advertised
  • Privacy Violations: Apps collecting more data than disclosed
  • Subscription Billing: Difficult cancellation or unauthorized charges
  • Security Flaws: Vulnerabilities that expose user data

Financial Services Violations

Banks, credit card companies, and other financial institutions face frequent lawsuits over hidden fees, unfair practices, and regulatory violations.

Wells Fargo Fake Accounts

$6 billion settlement

Bank employees created millions of unauthorized accounts to meet sales targets.

Capital One Overdraft Fees

$24 million settlement

Improper overdraft fee practices affecting checking account customers.

Robocall Violations

$1,000-3,000 per call

Illegal debt collection and telemarketing calls violating federal regulations.

Financial Red Flags

  • Unexpected fees appearing on bank or credit card statements
  • Difficulty canceling services or subscriptions
  • Automated calls to your cell phone without consent
  • Interest rates that don't match what was advertised

Consumer Products & False Advertising

Product manufacturers face lawsuits when items don't work as advertised, contain defects, or make false health or performance claims.

Red Bull "Gives You Wings"

$20 per purchase

Misleading advertising about energy and performance benefits.

Volkswagen Emissions Scandal

$20,000+ per vehicle

Diesel vehicles programmed to cheat emissions tests.

Nutella Health Claims

$8 per jar purchased

False advertising about nutritional benefits for children.

Product Categories Often Involved in Settlements

Food & Beverages

Mislabeling, contamination, false health claims, or underfilled packages

Automotive

Safety defects, fuel economy claims, or emissions violations

Electronics

Performance issues, battery problems, or durability claims

Household Products

Safety issues, environmental claims, or effectiveness promises

Health & Beauty

Ingredient disclosures, effectiveness claims, or allergic reactions

Healthcare & Pharmaceuticals

Drug companies and healthcare providers face lawsuits over side effects, pricing practices, and inadequate safety warnings.

Opioid Crisis Settlements

Billions in settlements

Pharmaceutical companies settling over addictive painkiller marketing.

Insulin Pricing

Ongoing litigation

Price-fixing allegations against major insulin manufacturers.

Medical Device Recalls

Varies by device

Defective implants, pacemakers, and other medical devices.

What Makes a Strong Consumer Claim?

Not every consumer complaint becomes a class action lawsuit. Strong claims typically have these characteristics:

Elements of Successful Class Actions

How Settlement Amounts Are Determined

Settlement amounts vary widely based on several factors:

Factors Affecting Settlement Size

Typical Settlement Ranges by Category

Data Breaches

$50 - $800 per person

Depends on sensitivity of data and security measures in place

Product Defects

$20 - $20,000+ per item

Based on product cost and severity of defect

False Advertising

$10 - $100 per purchase

Usually refunds or partial refunds of purchase price

How to Protect Yourself

While you can't prevent companies from violating consumer rights, you can take steps to ensure you're compensated when they do:

  1. Keep Purchase Records: Save receipts, emails, and account statements for major purchases
  2. Monitor Your Accounts: Regularly check credit reports and financial statements for unusual activity
  3. Read Privacy Policies: Understand how companies collect and use your data
  4. Report Problems: Document issues with products or services when they occur
  5. Stay Informed: Follow news about companies you do business with

Pro Tips

The Future of Consumer Protection

Consumer protection continues to evolve with new technologies and business practices. Emerging areas that may lead to future settlements include:

Don't Miss Out on Money You're Owed

Claim Scout automatically monitors for settlements you're eligible for across all these categories. We find the claims, file the paperwork, and get you paid.

Related Resources

Continue learning about consumer rights and settlements:

Disclaimer: This content is for educational purposes only and should not be considered legal advice. Settlement terms and eligibility requirements vary by case.